SoP on Complaint Management System (CMS) for FPS Dealers In our Continued effort to enhance transparency, accountability, and service delivery within the Public

SoP on Complaint Management System (CMS) for FPS Dealers In our Continued effort to enhance transparency, accountability, and service delivery within the Public Distribution System (PDS), the Food & Supplies Department is introducing a centralized Complaint Management System (CMS) for all FPS Dealers for ePoS related matter across the state. This system will ensure timely redressal and provide a r (Extractive summary — verify with official source.)